Chronic Care Management
Enable smarter time tracking and claim submission for patients with chronic conditions using AI-guided documentation and compliance workflows.
What Is CCM?
Chronic Care Management (CCM) allows clinicians to be reimbursed for non-face-to-face interactions with patients who have multiple chronic conditions. From phone calls to chart reviews, every encounter is tracked and structured — ensuring compliance and unlocking reimbursement.
Phone Call
Text Messaging
Patient Portal Messaging
CCM Engine
See every patient interaction in one clear timeline — from phone calls and messages to chart reviews. Steno automatically logs, structures, and counts each touchpoint toward monthly thresholds, keeping clinicians focused and claims on track.
How Steno Helps
Steno turns raw device data into structured clinical documentation. Our AI processes information in real time, flags only what matters, and auto-generates notes and CPT codes that are ready for submission — reducing the workload while keeping clinicians in control.
Automatic Logging of Encounters
Clinicians log interactions such as phone calls, follow-ups, and chart reviews in real time — by typing or speaking.
AI-Powered Structuring
Transcribes and triages conversations, structuring the notes into meaningful entries.
Time Tracking Engine
Automatically logs time per patient and calculates eligibility for Non-Complex or Complex CCM.
Smart Claim Submission
At month-end, correct CPT codes like 99490 or 99487 are dropped with full auditability.
Where smart tools meet clinical standards.
Helping you move faster, stay compliant, and focus on care.
Helpful Features
These thoughtful features make it easier to prioritize patients, ensure documentation clarity, and stay audit-ready — all with less effort from your team.
Alert Bubbles
Quick triage signal on patient cards helps prioritize urgent follow-ups.
CPT Code Tooltips
Displays which CPT code was applied and why — increasing transparency.
Claim Ledger
Running log of all claims dropped per patient for monthly audit readiness.
Time Tracker Heatmap
Visualizes patient touchpoints over the month to ensure billing thresholds are met.
Get in touch today
Curious about how Steno Health can enhance your business? Share your detail, and we'll reach out to you soon.
Get in touch today
Curious about how Steno Health can enhance your business? Share your detail, and we'll reach out to you soon.